Real Webspace Web hosting - Behind the name

{real solutions at real prices}

Buying the right web hosting solution is a very important decision. Whether your web site is for an online business, an information resource, a discussion forum, or for sharing views on a hobby or interest; you must use a web hosting service that will allow everyone else to view your creation. For this reason Real Webspace is dedicated to customer service and quality products. It is a professional web host that empowers you to share information, sell products & services, and interact with people through a web site. We know that trying to choose a web host can be very confusing at times, especially when you consider the growing number of web hosts and their multiple advertisements. That is why we are glad you have chosen us.We offer real web design and hosting for all your hosting needs.

The Company

Born June/July 2006, Real Webspace was initially formed to provide family and friends with web hosting. Since then it has grown into a public hosting provider and property web site designer. Now specialising in Web hosting we especially support new webmasters or web site administrators as we continue to provide support and solutions to small and medium sized businesses.

Real Webspace, Real who?

The name Real Webspace was coined in 2007. From this time our interests spanned more commercially. Our main scope of business came from for the real estate industry. From this we noticed a niche in the property web site market. We since, have been able to provide Real Estate agencies with a professional choice for a affordable service provider. Our name therefore stems from three ideas:

Real Estate - Real estate or immovable property is a legal term (in some jurisdictions) that encompasses land along with anything permanently affixed to the land, such as buildings. (From wikipedia.org) (
The Web - The World Wide Web (commonly shortened to the Web) is a system of interlinked, hypertext documents accessed via the Internet (From wikipedia.org)
Hosting or Web Space - Providing a space on the internet for an individuals web page or business web site accessible via the World Wide Web.

We imaged the essence of "real estate" and The World Wide Web meeting. This brought about the name Real Web Hosting, how ever this did not prove unique enough for our intended corporate image, and began mixing terms and ideas. When Webspace was mentioned the idea of a Real piece of Webspace stuck, and the name Real Webspace was born.

Our Pledges

We are devoted to providing the best service possible. We have been given a 99.9% uptime guarantee, and offer this same guarantee to you. If you are not satisfied with your uptime we will refund you of your months hosting fees and if you feel that you need another host we will gladly transfer you. We want only the best hosting solutions for our clients. Below are some pledges we have on other web hosting sites.

"Web Hosting Stuff": Verify

To provide accurate and up-to-date hosting product information

To provide helpful solutions to sales and support requests

To honor the money-back guarantee period specified on their site (15 Days money back)

To provide clear and proper billing

To provide Secure Sockets Layer (SSL) encryption during payment transactions (We only accept EFT Payments)

To resolve customer disputes promptly and professionally

To pro-actively monitor services to ensure maximum server performance and uptime

To safeguard customer privacy by not sharing, renting or selling client information

Real Webspace proudly subscribes to the Host's Pledge. This is our commitment to treating you, our client, with dignity and respect.We respect the web hosting community as a whole, by promoting honesty, integrity, and trust.

Tell clients nothing but the truth

Make customer satisfaction its number 1 goal.

Provide customer support to the best of its abilities.

Not falsify statistics, testimonials, or post copyrighted material from other web sites.

Respect clients who wish to terminate their service, and will always be courteous to past and current clients.

Actively seek to improve the quality of its service.

Try to give back to the community in any way it can.

Act with professionalism and always be realistic in its business practices. (Includes not ridiculously overselling its services)

Provide its services as advertised.

Follow the law, and abide by all applicable national and international laws.

We encourage all our clients to follow our Client's Pledge.

Understand certain problems may be out of the control of my web host.

Not initiate ‘charge backs’ or dispute tickets without first having direct contact with my web host and trying to resolve the problem.

Abide by my hosts TOS or applicable document.

Treat my host with respect, because I understand they are people too.

Not over-react for small issues.

Be persistent when problems arise.

Not defame my host publicly without first having direct contact with my web host and trying to resolve the problem.

Provide others with an accurate opinion of my host’s services, if requested.

Do my best to pay all applicable fees on time.

Notify my host of problems if they don’t already know about them.

Some Personal Details:

Physical address:
21 Millvale Loxton Road
Milnerton
Cape Town
7441
South Africa

Postal address:
P.O. Box 868
Milnerton
Cape Town
7435
South Africa

Telephone (w): (+27) 021 551 9879
Cell phone (h):(+27) 082 975 1400
Fax: (+27) 086 693 7336 or (+27) 021 552 2332

Real Webspace Web hosting - Behind the name

{real solutions at real prices}

The Company

Real Webspace, Real who?

Our Pledges

"Web Hosting Stuff": Verify

Some Personal Details:

Support Team

Client Testimonials

	To provide accurate and up-to-date hosting product information
	To provide helpful solutions to sales and support requests
	To honor the money-back guarantee period specified on their site (15 Days money back)
	To provide clear and proper billing
	To provide Secure Sockets Layer (SSL) encryption during payment transactions (We only accept EFT Payments)
	To resolve customer disputes promptly and professionally
	To pro-actively monitor services to ensure maximum server performance and uptime
	To safeguard customer privacy by not sharing, renting or selling client information

	Tell clients nothing but the truth
	Make customer satisfaction its number 1 goal.
	Provide customer support to the best of its abilities.
	Not falsify statistics, testimonials, or post copyrighted material from other web sites.
	Respect clients who wish to terminate their service, and will always be courteous to past and current clients.
	Actively seek to improve the quality of its service.
	Try to give back to the community in any way it can.
	Act with professionalism and always be realistic in its business practices. (Includes not ridiculously overselling its services)
	Provide its services as advertised.
	Follow the law, and abide by all applicable national and international laws.

	Understand certain problems may be out of the control of my web host.
	Not initiate ‘charge backs’ or dispute tickets without first having direct contact with my web host and trying to resolve the problem.
	Abide by my hosts TOS or applicable document.
	Treat my host with respect, because I understand they are people too.
	Not over-react for small issues.
	Be persistent when problems arise.
	Not defame my host publicly without first having direct contact with my web host and trying to resolve the problem.
	Provide others with an accurate opinion of my host’s services, if requested.
	Do my best to pay all applicable fees on time.
	Notify my host of problems if they don’t already know about them.