Real Webspace’s AUP & ToS

What is appropriate usage?

Real Webspace is designed to serve the web hosting needs of small, independently owned and operated businesses in a single country. It is not appropriate to use our services to support large enterprises or internationally based businesses with a sustained demand that places undue burden on our systems or negatively impacts use by small, independently owned and operated businesses. Real Webspace is a shared web hosting service, which means that a number of customers’ web sites and other email or storage services are hosted from the same server. Real Webspace uses abuse controls to help ensure that use of our services does not adversely affect the performance of our system or other customers’ sites. It is not appropriate to use an account primarily as an online storage space or for archiving electronic files.

TERMS OF SERVICE

The following is the entire Acceptable User Policy (“AUP”) agreement between Real Webspace (“Real Webspace”) and the personal or corporate account holder (“YOU/YOUR/Customer”). Real Webspace provides World Wide Web Hosting, Marketing, and Development. Real Webspace has certain legal and ethical responsibilities consisting with the use of its servers and equipment involved in these services. Real Webspace general policy is to act as a provider of Internet presence. Real Webspace reserves the rights to suspend or cancel a customer’s access to any or all services provided by Real Webspace when we decide that the account has been inappropriately used. Real Webspace provides web hosting to many different kinds of clients. Therefore we have the responsibility to protect each of our clients and their interests and to provide the best services available. The following guidelines were designed to ensure that these obligations are met.

FURTHERMORE, these Policies, Guidelines, and Disclaimer are intended for all domains residing on Real Webspace servers or affiliates.

SERVER ABUSE

Any attempt to undermine or cause harm to a server or customer of Real Webspace is strictly prohibited.

Real Webspace will strongly react to any use or attempted use of an Internet account or computer without the owner’s authorization. Such attempts include “Internet scamming” (tricking other people into releasing their passwords), password theft, security hole scanning, etc.

Any unauthorized use of accounts or computers by YOU, whether or not the attacked account or computer belongs to Real Webspace, will result in action against YOU. Possible actions include warnings, account suspension or cancelation, as well as civil or criminal legal action, depending on the seriousness of the attack.

YOU may not run IRC, bots or clients on shared servers. Unacceptable uses also include, but are NOT limited to:

  • Bulk emailing,
  • unsolicited emailing,
  • newsgroup spamming,
  • pornographic content,
  • illegal content,
  • copyright infringement,
  • trademark infringement,
  • warez sites (including links to/from),
  • cracks,
  • software serial numbers,
  • proxy-relaying,
  • link farming (the act of or by use of scripts),
  • link grinding,
  • link-only sites,
  • spamdexing,
  • FFA (Free-For-All), and/or anything else determined by Real Webspace to be unacceptable use of our services including abuse of server resources.

WEB APPLICATIONS and WEB ACCESSIBLE SCRIPTS – All web applications that are out-of-date and actively being exploited will be shut down immediately without prior notice. YOU are responsible for and should evaluate YOUR web-based applications and scripts on a regular basis to ensure their security and orderliness.

Shared hosting accounts may also be terminated if it includes the following content or have links to the following content:

  • Providing material that is grossly offensive to the Web community including blatant expressions of bigotry, racism, hatred, or profanity;
  • Promoting or providing instructional information about illegal activities; promoting physical harm or injury against any group or individual, links to such materials are also prohibited.;
  • Displaying material containing obscene nudity or pornographic material (not applicable to managed dedicated servers);
  • Displaying material that exploits children under 18-years of age;
  • Acts of copyright infringement including offering pirated computer programs or links to such programs;
  • Information used to circumvent manufacturer-installed copy-protect devices, including serial or registration numbers for software programs, or any type of cracker utilities;
  • Pornography and sex-related web hosting of any kind;
  • Political content as ‘hate speech’, racial issues, or sites that propagate political activity against specific races or countries;
  • Religious material of any kind or form and regardless of its intention, this includes but is not limited to:
    • Official or unofficial religious organisation content
    • Content or links promoting any religion or sect

All services provided by Real Webspace may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any South African, Province or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless Real Webspace from any claims resulting from the use of the service which damages the subscriber or any other party.

IMPORTANT NOTE
Real Webspace has the right to discontinue service, or deny access to anyone who violates our policies or the terms and conditions shown below WITHOUT WARNING or PRIOR NOTICE. No refunds of fees paid will be made if account termination is due to violation of the terms outlined herein.

Real Webspace will be the sole arbiter as to what constitutes a violation of this provision.

BANDWIDTH ABUSE

The intention of Real Webspace is to provide a large bandwidth to transfer web documents, and not an offsite storage area for electronic files. If YOU violate this condition, YOU will be notified and given 48 hours to remedy the problem. Failure to do so will result in YOU being billed for the overages.

We monitor all accounts and bill R20.00 for each gig of traffic exceeded. This amount is not prorated, this meaning that 1 mb – 1 gig will be treated and billed as the same. Your account will be suspended automatically by our systems in the case of that the traffic limit has been reached. This is a) to protect you in case a 3rd party is misusing your account without proper permission (eg. somebody hacked your account) and b) to protect us as we are responsible for paying the increased amount of bandwidth to our wholesaler.

Real Webspace will be the sole arbiter as to what constitutes a violation of this provision.

STORAGE SPACE ABUSE

Real Webspace will not tolerate any form of storage space abuse. At least 90% of YOUR web pages (“HTML”) must be ‘linked’ with files (GIF, JPEG, etc.) stored on Real Webspace servers. Website that are found to contain either/or no HTML documents, a large number of unlinked files are subject to files deletion or account cancelation at the discretion of Real Webspace Management (“MANAGEMENT”), with or without prior notice.

Real Webspace will be the sole arbiter as to what constitutes a violation of this provision.

UNSOLICITED EMAIL & SPAMMING:

Unsolicited commercial advertisements (“SPAM”) are not allowed in e-mail, and will likely result in account cancellation.

Real Webspace takes a zero-tolerance approach to SPAM originating from its servers or for spam advertising of domains hosted within our network. If found, we will charge YOU up to R100 per unsolicited email message sent and delete YOUR account WITHOUT any prior notice.

The following activities are not allowed:

  • SPAM, which includes, but is not limited to:
    • bulk mailing of commercial advertising,
    • informational announcements,
    • charity requests,
    • petitions for signatures,
    • and political or religious tracts (such messages may only be sent to those who have explicitly requested it from your domain);
    • Forging, altering or removing electronic mail headers – any domain sending stealth spam will be terminated without warning and without refund.
  • Sending numerous copies of the same or substantially similar message with the intent to disrupt a server or account (“mail bombing”);
  • Spamming Newsgroups: Commercial advertisements are unwelcome in most Usenet discussion groups and on most e-mail mailing lists. Inappropriate posting may result in account cancellation. See the newsgroup or mailing list’s charter for whether advertising is allowed or not. Sending a message to many different off-topic newsgroups, is particularly unethical and will be treated as such;
  • Mail may not be used to harass or intimidate others. Harassment, whether through language, frequency of messages, or size of messages, is prohibited. Sending a single unwelcome message may be considered harassment. If a recipient asks to stop receiving e-mail, YOU must not send that person any further messages.

IMPORTANT NOTE
If YOU use the services of another provider to promote a website hosted by or through Real Webspace (“spamvertising”), then the provisions of the above policy shall apply as if the SPAM were sent through our servers.

Real Webspace will be the sole arbiter as to what constitutes a violation of this provision.

TECHNICAL SUPPORT BOUNDARIES

Real Webspace provides technical support for YOU that encompasses within our area of expertise only. Such expertise includes assistance, troubleshooting, and debugging of our cPanel control panel interface, servers within our immediate responsibility and any other hosting related issues. However, in under no circumstances is Real Webspace neither obligated to help YOU in the installations of new application modules, templates and/or programming languages, nor in providing assistance for any errors produced by any applications that have been modified by YOU previously.

CGI SCRIPTS

Each shared web hosting account comes with its own CGI-BIN. YOU are free to use any CGI scripts YOU wish, however we reserve the rights to disable any CGI script that effects normal shared server operation without prior notice. (this section does not apply to managed dedicated servers)

CHAT ROOMS

We do not allow YOU to install YOUR own chat rooms within a shared hosting account, without approving it with Real Webspace . This includes, but not limited to, chat applications written in PHP, Perl, CGI, Python, Ruby, etc. Any web application that provides ‘real-time’ chat is also not permitted. Most chat rooms tend to be large system hogs and we cannot allow it as an account option. However, web based forums such as vBulletin, phpBB or similar forum scripts are acceptable.

FILE SERVER

Real Webspace installed and provides special file-servers in our network infrastructure for YOUR benefit as a means of storage for electronic files and applications that are not dynamically generated and is downloadable in nature. Files such as MP3, AVI, MID, MIDI, MPG, MPEG, MOV, ZIP, RAR, EXE and anything else we deemed as downloadable and not dynamically generated scripting languages are to be stored within these file-servers, away from the web-servers. This Policy does not apply for image files formats such as JPG, JPEG, GIF, PNG, and BMP.

In addition, all electronic files stored within Real Webspace ‘s file-servers must be legally-owned and be accompanied with a valid license and/or copyright. This include and is not limiting to MP3, AVI, MID, MIDI, MPG, MPEG, MOV, EXE, ISO. Should we discover any unlicensed and/or illegal files within YOUR account, the files will be subjected to deletion without any further notifications.

File-servers will not be backed up. YOU are advised to have YOUR own backup locally or elsewhere other than within the Real Webspace ‘s servers. If YOU are found to not adhere to this Policy, the offending material(s) will be deleted from YOUR hosting account without any prior notice. This service is only available for Real Webspace ‘s SHARED-HOSTING customers.

SMTP MAIL SERVER ABUSE

We do not allow YOU to send outbound mail to more than 50 recipients at any one given time and/or more than 1,000 pieces of e-mail per day from a shared hosting account with a maximum filesize of 20MB per email message. If YOU violate Real Webspace policies persistently in email activities, YOUR account will be suspended and deleted.

BACKGROUND RUNNING PROGRAMS

We may allow programs to run continually in the background. These are considered on a one-to-one basis and an extra charge will be incurred based on system resources used and operational maintenance needed. (This section does not apply to managed dedicated servers).

IRC

We currently do not allow IRC or IRC bots to be operated on our servers. IRC servers are not permitted on our network. YOU can however, install IRC clients on managed dedicated servers. The installation and/or execution of a script and/or binary that runs in the background or listens to any given port are also strictly prohibited.

BILLING

All accounts are set up on a pre-pay basis. Setup fees are charged for all new accounts as well as major account changes and are non-refundable. All pricing is guaranteed for the term of pre-payment. Real Webspace reserves the right to change prices at any time, unless other terms have been agreed upon.

Recurring Billing: We usually DO send out invoices. All accounts are billed automatically monthly, quarterly, semi-annual or annually.

Account Deactivations:
Any account deactivated due to non-payment will be deactivated and will require a reactivation. This will only be completed upon FULL payment to settle the outstanding account for the related service and receit of such payment.

Cancellation Refunds:

IMPORTANT NOTE
Refund requests are approved manually and Real Webspace reserves to right to decline your refund request at any given time without reason

All of Real Webspace’s PLANS are backed by a 15-day money back guarantee. If YOU are not completely satisfied with our services or support within the first 15 days of YOUR contract, YOU will be given a full refund of the contract amount excluding setup fees, domain registration fees, add-on/upgrade fees and overages. Setup fees are refundable only if the account order is canceled prior to account activation. We DO NOT refund partial monthly fees to accounts cancelling after their 15 day initial account activation period. The 15 day money back guarantee may ONLY be invoked for new clients accounts and for transactions paid in cash. Therefore only prepaid full monthly fees existing on account will be refunded. All Setup and domain related fees are non-refundable. No refunds will be issued on Domain Names, since these are the properties of the client.

IMPORTANT NOTE
All account cancellations must be done via our cancellation form at YOUR hosting account control panel. Phone or email requests will not constitute acceptance of any cancellation.

If YOU cancel, the full contract amount less any setup fees and overages will be refunded if Real Webspace is notified within the first 15 days following activation. This policy does not apply to any additional services such as overages, referrer logs, real audio/video, additional disk space, additional pop accounts, domain registration fees, etc.

Refunds requested after 15 days from cash payment are no longer eligible for cash refunds and these will be added to the clients account with Real Webspace. These funds may be used in the purchase, renewal and update of services offered by Real Webspace and do not represent with-drawable funds in any way.

Account credits:

IMPORTANT NOTE
Credits that are added for any reason are always non-refundable.

If you have credits in your Real Webspace account you are not able to cash these out or request any form of cash refund. These funds may be used in the purchase, renewal and update of services offered by Real Webspace and do not represent with-drawable funds in any way. Credits that are added for any reason are always non-refundable.

IMPORTANT NOTE
Payments made using a client’s internal credit with Real Webspace WILL NOT be refunded what-so-ever and will not be refunded on cancellation or termination of any accounts.

Automatic Account Termination

Accounts are kept on the server for 185 days after the last invoice (Roughly 6 months). After this time the account and backups will be deleted. We are not responsible for you not receiving invoices or suspension notifications. If no prior arrangements have been made no exceptions will be made.

Currency

All prices are in SOUTH AFRICAN RAND (ZAR). We are not responsible for any currency exchange fees of your credit card company or your bank.

PROMOTIONAL RATES & SPECIAL OFFERS

Real Webspace may offer subsequent promotional rates or special offers, the terms of which may or may not be more favourable than the terms and conditions for YOUR Services. Any such promotions or modifications shall not affect YOUR obligations under this Agreement. Promotional fees may be subject to additional terms and conditions which, to the extent they conflict with the terms of this Agreement, shall govern. Different promotional fees and special offers may not be combined together.

INTELLECTUAL PROPERTY RIGHTS

Material accessible to you through Real Webspace ‘s services may be subject to protection under the United States or other copyright laws, or laws protecting trademarks, trade secrets and proprietary information. Except when expressly permitted by the owner of such rights, YOU must not use Real Webspace or its servers and network in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material that you access or receive through the Real Webspace network. If YOU use a domain name in connection with Real Webspace or similar service, YOU must not use that domain name in violation of any trademark, service mark, or similar rights of any third party.

NETWORK SECURITY

Customers may not use the Real Webspace network with an attempt to circumvent user authentication or security of any host, network, or account. This includes, but is not limited to, accessing data not intended for YOU, logging into a server or account YOU are not expressly authorized to access, password cracking, probing the security of other networks in search of weakness, or violation of any other organization’s security policy. YOU may not attempt to interfere or deny service to any user, host, or network. This includes, but is not limited to, flooding, mail bombing, or other deliberate attempts to overload or crash a host or network. Real Webspace will cooperate fully with investigations for violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations. Users who violate system or network security may incur criminal or civil liability.

ELECTRONIC COMMERCE

YOU will be solely responsible for the development, operation and maintenance of YOUR online store and products along with all content and materials appearing online or on YOUR products, including without limitation: (a.) the accuracy and appropriateness of content and materials appearing within the store or related to YOUR products, (b.) ensuring that the content and materials appearing within the store or related to YOUR products do not violate or infringe upon the rights of any third party, and (c.) ensuring that the content and materials appearing within the store or related to YOUR products are not libellous or otherwise illegal. YOU will be solely responsible for the final calculation and application of shipping and sales tax. YOU will also be solely responsible for accepting, processing, and filling any customer orders, and for handling any customer inquiries or complaints arising there from. YOU are also responsible for the security of any customer credit card numbers and related customer information YOU may access as a result of conducting electronic commerce transactions through YOUR website. YOU will keep all such information confidential and will use the same degree of care and security as YOU use with your confidential information.

STATIC & DYNAMIC CONTENT CACHING

YOU expressly:

(i) grant to Real Webspace a license to cache the entirety of YOUR website, including content supplied by third parties, hosted by Real Webspace under this Agreement and
(ii) agree that such caching is not an infringement of any of YOUR intellectual property rights or any third party’s intellectual property rights.

IP ADDRESS OWNERSHIP

Real Webspace shall maintain and control ownership of all IP numbers and addresses that may be assigned to YOU by Real Webspace. Real Webspace reserves, in its sole discretion, the right to change or remove any and all such IP numbers and addresses.

ACCOUNT ACTIVATION

By activating your account with Real Webspace you agree to the above policies and disclaimer. Upon requesting an account activation, you are required to accept these policies, guidelines, and disclaimer and a copy of your acceptance is forwarded along with your activation request to be maintained within your account information.
NOTICE: If you sign up for an account and do not follow our terms. No refunds will be given. We will however let you know by email or phone before any action is taken and you will have a chance to solve the matter.

FURTHERMORE, Real Webspace retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification. We also retain the right to increase any pricing, and make changes to our account plans without notification. Our services may only be used for lawful purposes — any use of these services that violates any laws, which may apply to Real Webspace, your local jurisdiction, or any jurisdiction that you or your site may be subject to is strictly prohibited. You also agree that you as the person legally responsible for all use of this account are at least 16 years of age. If you are under 16 years of age, you need to have parental consent in order to sign up, and the account must be ordered by a parent or guardian, in their own name. You agree to supply Real Webspace with a current and truthful name, postal address and telephone number for our records, and you have a continued obligation to keep this information current. You also agree that you are an authorized user of any credit card that you supply to us, and you understand and agree that we have an obligation to fully investigate any possible fraudulent credit card use.

Money Back Guarantee: If you do not like our service during the first 14 days and you would like to move-on to a different web hosting provider we will refund your web hosting fees. Unfortunately we are not able to refund the setup fees (if there are any) as this is a one-time fee to activate your account. The guarantee is also void if you used more than 1 GB bandwidth on your account. This is to protect Real Webspace from people who move from web host to web host by using similar guarantees to gain access to ‘free’ resources. 14 days as well as 1 GB bandwidth should give each customer enough time to test our services and performance of our support and of our servers. The 14 day money back guarantee only applies to web hosting services. Domain Name Registration or web design services or any other services we might provide are not included and not covered under this guarantee.

IMPORTANT NOTICE
If your account is found to contain illegal activity, Illegal MP3 Files, Pirated software, hacker programs, Warez programs, or any other illegal files, your account will be terminated immediately without notice.* Also the proper federal (and your local) authorities will be notified of your actions.

Unless specified – none of the web hosting accounts includes the domain name registration fees. The customer is responsible for registering his/her domain name at the registrar of his/her own choice. You may however register with us.

DOMAIN NAME REGISTRATION

YOU agree to pay Real Webspace prior to the effectiveness of the desired domain name registration, the then-current amount set forth in the Real Webspace price schedule for the initial registration of the domain name and, should YOU choose to renew the registration, subsequent renewals of the registration. All fees are non-refundable, in whole or in part, even if YOUR domain name registration is suspended, cancelled or transferred prior to the end of YOUR then current registration term. Real Webspace reserves the right to change fees, surcharges, renewal fees or to institute new fees at any time, for any reason, at its sole discretion. YOUR requested domain name will not be registered unless and until we receive actual payment of the registration fee, and have confirmed YOUR registration in an email from Real Webspace to the email address indicated in YOUR registration application. In the event of a chargeback by a credit card company (or similar action by another payment provider allowed by Real Webspace ) in connection with the payments of the registration fee for YOUR domain name registration, YOU agrees and acknowledges that the domain name registration shall be transferred to Real Webspace as the paying entity for that registration to the registry and that we reserve all rights regarding such domain name including, without limitation, the right to make the domain name available to other parties for purchase. Real Webspace will reinstate YOUR domain name registration solely at Real Webspace discretion, and subject to our receipt of the initial registration or renewal fee and our then-current reinstatement fee. Transfer domain registrar to Real Webspace YOU agrees to pay Real Webspace prior to the effectiveness of the desired domain name transfer request, the then-current amount set forth in the Real Webspace price schedule for the initial transfer request of the domain name. YOU agree and acknowledge that the domain name transfer will fail, and all fees are non-refundable, for the following reasons, but not limited to:

  • No response from the Registered Name Holder or Administrative Contact
  • Domain name in Registrar Lock Status
  • Domain name registration period time expires or other constraints, other than during the first 60 days of initial registration or during the first 60 days after a registrar transfer

Real Webspace reserves the right to change fees, surcharges, renewal fees or to institute new fees at any time, for any reason, at its sole discretion. YOUR requested domain name will not be registered unless and until we receive actual payment of the registration fee, and have confirmed YOUR registration in an email from Real Webspace to the email address indicated in YOUR registration application. In the event of a chargeback by a credit card company (or similar action by another payment provider allowed by Real Webspace ) in connection with the payments of the registration fee for YOUR domain name registration, YOU agrees and acknowledges that the domain name registration shall be transferred to Real Webspace as the paying entity for that registration to the registry and that we reserve all rights regarding such domain name including, without limitation, the right to make the domain name available to other parties for purchase. Real Webspace will reinstate YOUR domain name registration solely at Real Webspace discretion, and subject to our receipt of the initial registration or renewal fee and our then-current reinstatement fee. Transfer domain registrar away from Real Webspace . Real Webspace reserves all rights, without limitation, to reject the domain name transfer request for the following reasons, but not limited to:

  • No response from the Registered Name Holder or Administrative Contact
  • Domain name in Registrar Lock Status and there is no request from Registered Name Holder or Administrative Contact for the status change
  • Domain name registration period time will be expiring in less than 60 days or other constraints, other than during the first 60 days of initial registration or during the first 60 days after a registrar transfer YOU agree and acknowledge that the failure or success of a domain name transfer will be his/her sole responsibility, and Real Webspace will not be held liable for the failure of a domain name transfer for any reason.

IMPORTANT NOTE
Domain Name Registration fees are non-refundable.

LIMITATION OF LIABILITY:

Real Webspace shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Real Webspace servers going off-line or being unavailable for any reason whatsoever. Furthermore, Real Webspace shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Real Webspace servers. All damages shall be limited to the immediate termination of service. All clients are advised to pull regular backups of their sites. We cannot be held responsible for missing files, data or lost business out of this.
You agree to indemnify, defend, and hold harmless Real Webspace from any and all liability, penalties, losses, damages, costs, expenses, attorneys’ fees, causes of action or claims caused by or resulting indirectly from your use of the service which damages either you, Real Webspace , or any other party or parties without limitation or exception. This indemnification and hold harmless agreement extends to all issues associated with your account, including but not limited to domain name selection and Web site content.
Violations of these Acceptable Uses Policies should be referred to:

support@realwebspace.co.za

All complaints will be investigated promptly. Failure to follow any term or condition will be reason for immediate account deactivation.

LAWFUL PURPOSE

Real Webspace reserves the right to refuse service to anyone. YOU may only use Real Webspace server for lawful purposes and our services may not be used for illegal purposes or in support of illegal activities. We reserve the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing. If anything is not legal in the United States of America, it is not permitted to reside on our servers. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes but not limiting material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Examples of non-acceptable content or links: “Pirated Warez”, OGG, AVI, MPEG, ISO, “Hacker programs or archives”, “Copyrighted Digital Movie Copies (DIVX)” and “Unlicensed MP3”. The designation of any materials as such described above is left entirely to the discretion of Real Webspace management.

If illegal content or usage is found, the account will be suspended and/or terminated. YOU agree that Real Webspace may disclose any and all YOUR information including assigned IP numbers, account history, account use, etc. to any law enforcement agent who makes a written request without further consent or notification. Regardless of the place of signing this agreement, YOU agree that for purposes of venue this contract is entered in Cape Town, South Africa, and any dispute will be litigated or arbitrated in Cape Town, South Africa. Defendants further waive all objections to venue and acknowledge that venue in any such litigation will be held in Cape Town courts.

IN NO EVENT SHALL REAL WEBSPACE ‘S MAXIMUM LIABILITY EXCEED FIVE HUNDRED (ZAR500.00) SOUTH AFRICAN RANDS.

INDEMNIFICATION

YOU AGREE THAT IT SHALL DEFEND, INDEMNIFY, SAVE AND HOLD REAL WEBSPACE HARMLESS FROM ANY AND ALL DEMANDS, LIABILITIES, LOSSES, COSTS AND CLAIMS, INCLUDING REASONABLE ATTORNEY’S FEES ASSERTED AGAINST REAL WEBSPACE , ITS AGENTS, ITS CUSTOMERS, OFFICERS AND EMPLOYEES, THAT MAY ARISE OR RESULT FROM ANY SERVICE PROVIDED OR PERFORMED OR AGREED TO BE PERFORMED OR ANY PRODUCT SOLD BY YOU, YOUR AGENTS, EMPLOYEES OR ASSIGNS. YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS REAL WEBSPACE AGAINST LIABILITIES ARISING OUT OF: (1) ANY INJURY TO PERSON OR PROPERTY CAUSED BY ANY PRODUCTS SOLD OR OTHERWISE DISTRIBUTED IN CONNECTION WITH REAL WEBSPACE ‘S SERVER. (2) ANY MATERIAL SUPPLIED BY THE CUSTOMER INFRINGING OR ALLEGEDLY INFRINGING ON THE PROPRIETARY RIGHTS OF A THIRD PARTY (3) COPYRIGHT INFRINGEMENT AND (4) ANY DEFECTIVE PRODUCTS SOLD TO CUSTOMER FROM REAL WEBSPACE ‘S SERVER.
DISCLAIMER
REAL WEBSPACE WILL NOT BE RESPONSIBLE FOR ANY DAMAGES YOUR BUSINESS MAY SUFFER. REAL WEBSPACE MAKES NO WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED FOR SERVICES WE PROVIDE. REAL WEBSPACE DISCLAIMS ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES LOSS OF DATA RESULTING FROM DELAYS, NON-DELIVERIES,
WRONG DELIVERY, AND ANY AND ALL SERVICE INTERRUPTIONS CAUSED BY REAL WEBSPACE AND ITS EMPLOYEES. REAL WEBSPACE RESERVES THE RIGHT TO REVISE ITS POLICIES AT ANY TIME. ALL SUB-NETWORKS, RESELLERS AND DEDICATED SERVERS OF REAL WEBSPACE MUST ADHERE TO THE ABOVE POLICIES. FAILURE TO FOLLOW ANY TERM OR CONDITION WILL BE GROUNDS FOR IMMEDIATE ACCOUNT CANCELLATION.

PRIVACY STATEMENT

Real Webspace follows the strict guidelines of our customer privacy statement. Please make sure you understand this statement fully.

 

Send Postal Mail to:

Real Webspace
P.O. BOX 11272
Centurion
Pretoria
0046
South Africa

REVISIONS TO THIS ACCEPTABLE USE POLICY AND TERMS OF SERVICE
Real Webspace reserves the right to revise, amend, or modify this AUP and our other policies and agreements at any time and in any manner.